Contact Us

Start your journey with Ground Up Solutions today. Whether you're ready to begin a project, need more information about our services, or have questions about our process, our team is here to help.

Get In Touch

Reach out to us through any of the channels below. We typically respond within 24 hours.

Visit Our Office

Ground Up Solutions Ltd.

YWCA Complex, Mamlaka Road

Nairobi, Kenya

Call Us

Arthur Buki (Managing Partner):

+254 713 900 244

John Thiauri (Head of Design):

+254 727 172 500

Erick Kirimi (Operations):

+254 715 388 148

Email Us

General Inquiries:

info@groundupsolutions.africa

Design & Build Projects:

design@groundupsolutions.africa

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Our Nairobi Office

YWCA Complex, Mamlaka Road, Nairobi

We're centrally located with ample parking and easy access from all parts of the city.

Get Directions

Contact Our Team Directly

Each member of our team specializes in different aspects of our services. Feel free to reach out to the person best suited to address your specific needs.

AB

Arthur Buki

Managing Partner

Overall strategy, client relations, and major project oversight

JT

John Thiauri

Head of Design

Architectural design, concept development, and design approvals

EK

Erick Kirimi

Operations Manager

Project costing, budgeting, construction oversight, and Standard Designs

Contact & Process FAQs

Common questions about contacting us and starting your project.

What happens after I submit the contact form? +

Within 24 hours of submitting your form, you'll receive:

  1. A confirmation email acknowledging your inquiry
  2. A call from our team to discuss your project in more detail
  3. An invitation to schedule a free initial consultation (virtual or in-person)
  4. Preliminary information relevant to your specific inquiry

We aim to have a clear understanding of your needs within the first 48 hours of contact.

Is the initial consultation free? +

Yes, absolutely. Our initial consultation is completely free with no obligation. This typically lasts 60-90 minutes and includes:

  • Detailed discussion of your vision, needs, and budget
  • Review of your site or property (if applicable)
  • Explanation of our process and services
  • Preliminary recommendations for your project
  • Answers to all your questions
  • Transparent discussion of timelines and costs

This consultation helps us understand if we're the right fit for your project and helps you make an informed decision.

Do I need to have land/property before contacting you? +

No, you don't need to have land before contacting us. We can help you at any stage:

  • If you have land: We'll assess it and recommend designs that maximize its potential
  • If you're looking for land: We can advise on suitable locations and even help with land search
  • If you don't have land: Our Standard Designs often include options in planned communities
  • For fractional ownership: You can invest in properties without owning land directly

Approximately 40% of our clients come to us before acquiring land.

What information should I prepare before our first meeting? +

To make the most of our initial consultation, consider preparing:

  • Inspiration: Photos, links, or sketches of designs you like
  • Requirements: List of must-haves, nice-to-haves, and deal-breakers
  • Budget: Realistic budget range and financing options
  • Timeline: When you'd like to start and complete your project
  • Site information: Photos, survey plans, or location details if you have land
  • Questions: Any specific concerns or questions you want addressed

Don't worry if you don't have all this information—we'll guide you through the process.

How do you handle financing discussions? +

We approach financing with complete transparency:

  • Initial Discussion: We'll discuss your budget range and financing options during our first consultation
  • Standard Designs: We have pre-approved financing packages with partner institutions
  • Design & Build: We provide detailed cost breakdowns and can recommend suitable lenders
  • Fractional Ownership: We explain the investment structure and expected returns
  • No Pressure: We'll never push you beyond your comfort zone financially
  • Payment Plans: Structured payment schedules tied to project milestones

We believe in radical transparency about costs from day one.

Ready to Start Your Project?

Take the first step toward your dream home or investment property. Contact us today to schedule your free consultation.

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